From Ross Dawson

E2.0 Implementation Framework

A centrepiece of our [Ross'] recently launched Implementing Enterprise 2.0 report is an Implementing Enterprise 2.0 Framework…… download the Implementing Enterprise 2.0 Framework pdf, which includes references to the relevant chapters for each of the action steps. Some of the chapters referred to are available for download from the Implementing Enterprise 2.0 downloads page.

Great stuff, thanks Ross.  We hope you will come and talk about this at KMWorld 2010, Nov 15-18, Washington DC.

Oct 26-8, Monterey CA

The program for Internet Librarian 2009, the 13th annual IL conference, is getting ready to go to print and be uploaded to the conference site.  There is a terrific faculty of speakers which you will see soon but I thought I’d give you a sneak preview of the wonderful keynote sessions and networking events we have planned.  Conference theme:  Net Initiatives for Tough Times: Digital Publishing, Preservation & Practices.

Saturday Oct 24 — Library Camp Monterey @ Monterey PL, 9.30-12.30 — a new free interactive discussion about people, technology, and libraries.  There are a range of workshops in the afternoon too.

Sunday Oct 25 — full and half day workshops including the popular Searchers Academy & Web Managers Academy.  At the end of the day network, play, and have fun at the Gaming & Gadgets Petting Zoo.

Monday Oct 26 — The day begins with an insightful keynote interview with Vint Cerf, Internet pioneer and VP & Chief Internet Evangelist, Google focused on Digital Publishing, Preservation & Practices.  Four tracks of sessions during the day are following by the opening reception in the exhibit hall, always goodies there.

Tuesday Oct 27 — Paul Holdengraber, Director, Public Programs, New York Public Library & former Founder & Director, Institute for Art and Cultures at the Los Angeles County Museum of Art, is interviewed about Libraries of the Future: Places of Desire.  He believes that public conversations are a fundamental way to make libraries irresistible, ensuring their everlasting importance.  He talks about creating moments of magic, provides tips for oxygenating and transforming libraries for the future and does it in a delightful way.  Following a full day of sessions in four tracks, we have fun evening planned.  Rockin’ Battle Decks is a new format for IL, also called “PowerPoint Karaoke” where our speakers make a coherent presentation based on hand-selected , seeminly unrelated slides that they see for the first time live on stage.  After a fantastic live musical interlude, the judges announce the winner.

Wednesday Oct 28 — Growing & Grown-Up Digital:  Net-Gen Speaks features a panel of kids, teens, and young adults interviewed about how they consume media, use technology to learn, and live, work & play in an information-rich fast-changing world.   After a free lunch in the exhibit hall, and four tracks of sessions, the day ends with another keynote — Mobile Gadgets & Apps with some of the foremost leaders who showcase exciting new and futuristic technologie, practices and applications in the mobile world.

Mark your calendars, blog & twitter with our tag — #IL2009, and join us in Monterey in October.

Missing Link Fossil

Today’s Google pic of the Missing Link Fossil reminded me of the old and the new, probably because I’ve been working with ITI’s techie wizard JD Thomas on a new Internet Libraian wiki.  Whiles fossils are definitely old, I think of wikis as a new tec.  However, today I realized that we are working on our 4th wiki for the Internet Librarian conference — amazing!  Time sure flies.  Thanks to Meredith Farkas for getting started along the wiki path with pbwiki (now pbworks).  And thanks for JD for his new creation on tiki wiki — will let you know the link shortly and hope you’ll contribute!

As I read this article, Web 2.0 Tools can Foster Growth in Tough Times, about retailer Zappos.com use of Twitter, it made me wonder if libraries could use Zappos.com model to engage their communities in a new way.  Of course, staff would have to be able to use the technology, see the value in it, and enthusiastically embrace it as the Zappos.com staff does.  Interesting.  Possible?

This article, How & Why to Launch a Business Presence on Twitter, is also useful if you are thinking the Zappos.com model.

I like this first guide about Twitter, one of a series on the 2.0 world, from the FASTForward Blog.  Covers what Twitter is, case studies & best practices, key tools, the science (how it works), and the future.

This article, Beyond Facebook and LinkedIn, talks about social networking sites on the web that have more specific purposes or narrower audiences.  It reminded me of Bill Drew’s Library 2.0 Ning community of almost 4000 members.  So many communities, so little time!

Ever since Bill Drew pointed me on Facebook (FB) to this article, The Underwear Theory of Social Networking, it has been bothering me.  It features a guy who does not want business colleagues as friends on FB.  He’s dropping them.  He feels LinkedIn is a better place for his business communications.  Andrew Conry-Murray says on an InformationWeek site:“Here’s the mental picture I’ve created for the Big 3 social networking platforms I use.

LinkedIn is a suit and tie. It’s a conference room for business meetings, and people tend to be on their best behavior.

Twitter is a sports coat and jeans. It’s the hotel bar at a security conference or trade show. Technically I’m still at work, but there’s alcohol. The industry chatter, shop talk, and self-promotion gets salted with gossip, mild flirting, and swear words. You might even see a fight.

Facebook is boxer shorts and a T-shirt with burrito stains. It’s the couch where you sprawl out to watch “Family Guy,” eat Phish Food straight from the carton, and leave your socks laying around.”

And, now I’ve just read about employees being fired for their comments on FB. We know that people have always had less than flattering things to say, and do say it in many ways, what’s different about this media?  Anyway, I like what C. G. Lynch had to say on CIO’s Web 2.0 Advisor site,

“Transparency (with good, bad and ugly information) ultimately betters your organization and keeps it honest. Social technologies enable that transparency, and punishing employees for passionately engaging in conversations about where they work is a backwards way of thinking.”  Same thinig Don Tapscott said about transparency in his book, The Naked Corporation, a number of years ago.  Same thing Clay Shirky said recently at the FASTForward 2009 conference.

The call for speakers for Internet Librarian 2009 is online with a theme, Net Initiatives for Tough Times:  Digital Publishing, Preservation & Practices.

AND, the opening keynote for the conference is Internet pioneer, Vint Cerf who is currently VP & Chief Internet Evangelist at Google. Most excitiing!

Just read an advance copy of Information Advisor’s KM supplement, Dec 2008 written by Robert Berkman and published by Information Today.  I got really excited reading the discussions around using knowledge in the enterprise and how the new Web 2.0 tools are enabling better participation.  Loved the interview with consultant, author & professor Tom Davenport (occassional keynote speaker at KMWorld & Intranets, and blogger) where he talked about the knowledge still being very important but “management” not so much.  I’ve always thought that that KM was more about knowledge sharing than knowledge management.  Great info from Cognizant CKO Sukumar Rajagopal, and loved his quote: “Web 2.0 technologies, due to the participatory nature both on the contribution and consumption sides, can dramatcially improve the effectiveness of knowledge management.”  He also talks about Cognizant’s knowlege champions and their “router model of KM” — “Knowledge Creation is essentially a distributed function; the router model avoids the need to accumulate all the knowledge in one place and thereby obviates the need for “keeping-the-central-repository-current” problem….we strongly believed in the wisdom of crowds and enabled community contribution through multiple media—blogs, forums, wikis, social bookmarking, etc. We have a small team of moderators who act as catalysts in building and sustaining the community by connecting the seekers to experts as required, and moderating the content.”

But one of the best parts of the Berkman’s newsletter is the one page Recommended Sources of Inforamtion on Enterprise 2.0 — very nice!  Includes books, blogs, websites, reseearch resports, user generated videos, associations and more.  Thanks Robert.

Just posted on the KMWorldblog about a session I listened to at KMWorld & Intranets 2008 describing NASA’s experiment with social networking.  Cool.